Privacy
What Jam knows about you
Short version: an email address, the jams you make, and nothing else. No analytics, no tracking, no advertising, and nothing sold or shared. Last updated 14 October 2026.
Who is responsible
Jam is run by [CONTROLLER], in the Netherlands. Write to hello@jamgarage.app about anything on this page.
What is stored, and why
- Your email address
- Because it is the way in: Jam has no passwords, so logging in means sending you a link. It is also how collaborators invite each other, and how we tell you a jam you are in was saved or deleted. Without it there is no account.
- A display name
- Taken from the part of your address before the @, so the people in your jams see something other than a blank. Nobody else sets it.
- Your jams
- The notes, the titles, the tempo, the track names, the saved versions, and who is a member. Visible to the people invited to that jam and to nobody else - there are no public jams and no sharing links.
- Ordinary server logs
- Which pages were requested and when, kept for a few days by the hosting provider. One-time log-in links are removed from them before they are written.
The lawful basis is performing the service you asked for - GDPR Article 6(1)(b). There is no profiling and no automated decision-making.
What is not stored
No analytics, no advertising, no third-party scripts, and no cookies beyond the one that keeps you logged in and the one that carries a form's security token. So there is no cookie banner, because there is nothing to ask you about. Your own settings - which tracks you have muted, the groove you picked, the volume - stay in your browser and never reach us.
Who else touches it
The application and the database are both in the EU - run for us by hosting companies that keep them there, and by nobody else.
Email is the exception. The service that delivers your log-in links, invitations and notifications is in the United States, so your address leaves the EU whenever a message is sent to you. That transfer relies on the standard contractual clauses in their data processing agreement, and a copy is available on request.
Nothing is sold, and nothing is shared with anybody outside that.
How long it is kept
- A jam you delete is hidden at once and recoverable by its owner for 7 days, then removed for good along with its history.
- A jam keeps its last 10 saved versions; older ones are dropped.
- Closing your account does nothing for 14 days - logging in during that time calls it off - and then deletes your account, your email address, your name and every jam you own, including the shared ones. Everybody in those jams is emailed when you ask, so they have that time to export their work.
- Versions you saved in other people's jams stay, with your name removed: that history belongs to their jam rather than to you.
What you can do
You have the rights the GDPR gives you - access, correction, erasure, restriction, objection, and portability. Two of them are buttons rather than requests:
- Erasure: Settings has a Delete account button, which does everything described above without anybody being asked.
- Portability: every jam exports as a standard MIDI file, any time, from the editor. That is the format your own software reads - not an archive of ours.
For anything else, write to hello@jamgarage.app. If you are not happy with the answer, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.
One honest limit
Anybody you invite to a jam can export its MIDI at any moment. Deleting a jam removes it from Jam; it cannot reach into somebody's downloads folder. That is how collaboration works, and it is worth knowing before you invite somebody.
If this page changes in a way that matters, the date at the top changes and anybody with an account is emailed.